City of Rockingham Administration
Civic Boulevard, Rockingham WA 6168
PO Box 2142, Rockingham DC WA 6967
Monday to Friday 8.30am - 4.30pm
Telephone: (08) 9528 0333
Fax: (08) 9592 1705
View A-Z contact list of departments and contacts for City of Rockingham programs.
Customer Service Charter
The City of Rockingham is committed to providing you with a friendly, positive, professional and efficient service. Our Customer Service Charter outlines our commitment and gives you standards against which to measure our performance.
We will continue to strive to improve the quality and standard of our service.
Making a service complaint
The City of Rockingham welcomes service complaints as a form of valuable feedback that will assist in ultimately improving services provided to the community.
The City is confident that it can resolve the majority of complaints received, however we are aware that we may not be able to satisfy every customer on every occasion.
A service complaint arises after all reasonable attempts have been made to resolve an issue on an informal basis.
Service Complaints can be made by completing a Customer Service Complaint form.
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